Introduction Systems Management and Design focuses on many different areas that consist of systems administration, health care regulations, human technology integration, and health care systems leadership. Preparation and root cause analysis is essential to the success of any health care system and implementation of various system practices.
The curriculum in these courses teaches us to apply system thinking to solve problems and improve system performance. With any health care system there is risk and we must evaluation risk, conduct audits, and ensure policies and policies adhere to regulatory guidance.
Reflections and Artifacts Reflection #1 HCIN 544 Program Outcome Health care systems have many risks and depending on type of health care organization, not all risk is the same. It’s important to evaluate, prioritize and remediate any risks. Risk can include breaches, natural disasters, power outages and anything resulting in EHR downtime. It’s also important to see which policies and procedures need adjustment, system configurations that may need changes, and any permissions that require updating.
Artifact #1 is a Security Risk Assessment based on a case study. This case helped me learn the importance of a Privacy and Security Plan by conducting a desk audit of a clinic’s administrative safeguards focusing on the clinic’s polices, training, recovery plans, and workforce management. There are many details to consider and health care systems need an effective and efficient team.
Reflection #2 HCIN 544 Program Outcome Administrative safeguards are essential to Systems Management and Design. Implementing controls to appropriate risk analysis are important for effective system safeguards and are intended to address risks that evolve or change more frequently. Safeguards should be reviewed frequently to ensure their continuing effectiveness in addressing such risks. Artifact #2 is a Security Risk Assessment on Technical Safeguards which includes evaluation of policies, training, recovery plans, and workforce management. As I reflect upon the work in this course, there are many “threats and vulnerabilities” that security programs face. A lot of work and continuous effort goes into to protecting patient health information. Reflection #3 ENLC 566 Program Outcome Patient safety is key to any health care system. This course focuses on the evaluation of patient safety and quality of health care outcomes from a systems perspective. One of the highest contributing factors to patient safety is inaccurate and untimely documentation in the medical record. I chose Artifact #3, a paper titled “Electronic Health Record Documentation Bad Habits: How Shortcuts Pose Risk,” to illustrate how unstructured data and inaccurate medical records can lead to patient safety issues. I enjoyed learning how EHRs capture patient medical information and how different workflows can make a difference to how data is obtained in the electronic health record. Providers and medical staff should follow policies and procedures, organizational standards, and documentation guidelines.